High-tech glasses that project real-time conversations onto the lens are being trialled in Bristol by government employees with hearing difficulties.
This pioneering eyewear uses augmented reality to allow users to engage directly in dialogue rather than relying on lip reading or a British Sign Language (BSL) interpreter. The trial aims to assess the practicality and efficiency of this advanced eyewear in various work settings.
The augmented reality (AR) glasses, currently under trial, project real-time subtitles onto the lens. The technology enables individuals with hearing loss to follow conversations directly, eliminating the need for external interpreters. The glasses also boast the capability to translate conversations into over 90 different languages, enhancing workplace inclusivity.
Feedback will be gathered on the glasses’ performance in varied scenarios, such as one-on-one meetings, group discussions, and environments with background noise. The programme aims to assess the effectiveness and potential areas of improvement for the technology.
Other available software for subtitles often produces inaccuracies; for instance, interpreting ‘having capacity’ as ‘having a pasty’. The precision of the AR glasses aims to eliminate such errors, providing accurate real-time transcription.
Andy Start, DE&S chief executive, emphasized the organisation’s commitment to creating an inclusive working environment. He noted that the pilot would determine whether such technology could help staff perform their duties to the best of their ability.
The overarching goal is to foster a more inclusive and communicative work environment, ensuring all employees can participate fully in discussions and decision-making processes.
Furthermore, the ability to translate conversations in real-time could have far-reaching implications beyond hearing impairments, potentially aiding in global collaborations and multilingual environments.
Organisations will need to consider the balance between the financial outlay and the practical benefits offered by such advanced technology.
The three-month pilot aims to gather comprehensive feedback. This feedback will be crucial in determining the next steps for the technology’s implementation within the MoD and other departments. The emphasis will be on refining the technology to better meet users’ needs and extending its application to a broader audience.
The trial of these AR glasses represents a significant advancement in workplace inclusivity for those with hearing impairments. Should the pilot prove successful, it could pave the way for broader implementation across various sectors, enhancing communication and accessibility.
This initiative underscores the importance of leveraging technology to create inclusive environments where all employees can thrive and contribute effectively.