Currys has revamped its flexible payment options to meet rising demand from customers.
- The enhanced service, formerly known as Your Plan, now covers more product categories.
- Currys reports that £1 in every £5 is spent using these flexible payment methods.
- The service is supported by BNP Paribas Personal Finance, offering low-rate and interest-free credit.
- Currys aims to provide customers with greater control over their purchases and payment plans.
Currys has responded to growing customer demand by updating its flexible payment options. Formerly referred to as ‘Your Plan,’ the revamped service now allows consumers to spread the cost of their purchases through fixed monthly payments or buy now, pay later options, both in-store and online. This strategic adjustment aligns with Currys’ commitment to enhancing customer experience and accessibility.
The updated payment plan, rebranded as Currys flexpay, extends its offerings to a broader range of product categories, thus providing customers with more choices. Users can now enjoy better visibility of their credit balance across previous purchases, making it easier to manage ongoing expenses.
Data from Currys indicates that £1 in every £5 spent is done using their flexible payment options, surpassing traditional credit card usage. This highlights the increasing consumer preference for flexible financial solutions, which Currys has successfully tapped into with its revised offerings.
Powered by BNP Paribas Personal Finance, Currys flexpay offers a variety of low-rate and interest-free promotional credit deals on selected products. This partnership underpins the retailer’s mission to provide a financially appealing service that enhances customer satisfaction and loyalty.
Joshua Fabian-Miller, Consumer Credit Director at Currys, stated, “We’re committed to helping customers access and enjoy the latest technology that keeps them connected, healthy, productive and entertained. Flexpay is a key part of that mission.” This statement underscores Currys’ dedication to customer-centric solutions.
Frasers Group, a significant shareholder, had previously pitched its buy now, pay later scheme to Currys, indicating interest from key stakeholders in the evolution of payment flexibility in the retail sector.
Currys’ strategic enhancement of its payment options underscores its commitment to meeting evolving customer needs while supporting financial flexibility.
