The Retail Gazette Awards 2024 celebrated exceptional achievements in the retail industry with M&S, Fortnum & Mason, and Lush emerging as top winners.
- M&S was awarded Best Retailer over £500m, showing a significant profit increase of 58% in the last financial year.
- Fortnum & Mason won Best Retailer under £500m, praised for blending heritage with modern innovation to enhance customer loyalty.
- Lush impressed the judges by winning both the New Store Game Changer and Sustainability Game Changer awards.
- Prominent industry figures, including representatives from Tesco, Sainsbury’s, and Boots, gathered for this prestigious event in central London.
The Retail Gazette Awards 2024 recognised key players in the retail industry, lauding their contribution to transforming the landscape. M&S clinched the Best Retailer over £500m award, with the judges commending the company for its impressive return to prominence. The retailer posted a remarkable 58% surge in profits during the most recent financial year, and the judges noted that M&S is ‘firing on all cylinders’, forecasting a promising outlook across its operations.
Fortnum & Mason, a brand steeped in history, was celebrated as the Best Retailer under £500m. The judging panel was impressed by Fortnum & Mason’s capability to marry its rich heritage with contemporary innovation, which has translated into a world-class in-store experience. Their success in appealing to modern consumers has been reflected in outstanding financial performance and notable customer loyalty rates.
Lush emerged as a distinctive winner, securing two awards: the New Store Game Changer and Sustainability Game Changer. The company’s commitment to sustainable business practices was particularly highlighted, a demonstration of its leadership in pioneering efforts toward ecological responsibility within retail.
The awards ceremony, held in central London, was attended by retail luminaries from significant market players such as Tesco, Sainsbury’s, Currys, Frasers Group, and Boots. This prestigious gathering celebrated the innovative achievements of various retailers, including other winners like Aldi, The Co-op, and Go Outdoors.
The Retail Gazette Awards 2024 underscored the momentous advancements within the retail sector, recognising leaders for their dynamic contributions.
