Sainsbury’s has launched its first airport store at Edinburgh Airport, marking a significant enhancement in travel retail options.
- Situated before security, the Sainsbury’s store is open 24 hours, catering to travellers around the clock.
- The store employs a dedicated team of 26 staff members, committed to offering excellent service.
- This initiative aligns with Sainsbury’s broader strategy to enhance convenience and customer satisfaction.
- Feedback from customers will be pivotal in shaping the future expansion of such stores across UK airports.
Sainsbury’s has opened its first airport store at Edinburgh Airport, offering travellers a convenient 24-hour shopping option before they pass through security. This new store is part of a major upgrade to the food, drink, and shopping experience available to passengers. The Edinburgh Airport location is staffed by a team of 26 employees, ready to assist and provide service at all hours.
“My team and I are thrilled to be open for business in Edinburgh Airport,” said the store manager, Jordan Mudie, expressing enthusiasm about the opening. The manager underscored the importance of offering good food and great service to all customers from this vibrant airport setting.
Patrick Dunne, Sainsbury’s director of property, procurement, and EV ventures, highlighted the strategic intent behind this launch. He mentioned the desire to replicate the success experienced at other travel hubs, such as UK train stations. Feedback from customers will play a crucial role in determining the future rollout of similar stores across more airports in the UK.
The launch follows a recent improvement programme for Sainsbury’s convenience stores. This initiative, commenced in October, involved reviewing product ranges to enhance the shopping experience. Considerations included assessing the need for adding or removing product lines and expanding options for ‘dine in’ or food-to-go services. This ongoing strategy aims to deliver a ‘Next Level’ shopping experience to customers.
Sainsbury’s first airport store at Edinburgh signals a renewed focus on improving the convenience and quality of travel retail experiences.