Trouva, an independent marketplace, has issued an apology for delayed payments affecting retailers.
- Retailers involved report months-long delays in receiving payments from Trouva.
- Trouva partners with over 700 boutiques across Europe and the UK.
- The delay is attributed to an unforeseen funding issue affecting payment schedules.
- The company is actively working to resolve these issues and restore normal operations.
Trouva, a prominent independent marketplace, has apologised for recent delays in payments to its associated retailers. Retailers reported waiting for months for payments, a situation that has disrupted their operations and caused significant concern.
Trouva partners with over 700 boutiques across the UK and Europe. These partnerships have been placed in jeopardy as the delays persist, prompting some retailers to suspend trading on the platform.
The delay in payments has been linked to an unforeseen issue related to a new funding round. This has temporarily compromised Trouva’s ability to maintain its scheduled payments, a challenge that the company is striving to overcome.
In a statement to the press, Trouva explained that they are working incessantly to resolve this issue. “We sincerely apologise for the recent delays in payments to some of our valued boutique partners,” the statement read, reflecting the company’s commitment to resolving these operational setbacks.
The organisation is in continuous communication with the affected boutiques, offering updates and support while they work to normalise their payment processes. This effort underscores Trouva’s dedication to its partnerships and its determination to navigate this challenging period.
Trouva is actively addressing the payment delays to restore trust and support among its boutique partners.
