A TikTok video has gone viral showing a woman skipping the scanning of several items at a self-check-out. The video has sparked a significant debate online.
The woman, who goes by the username @dulitty, explained her actions and addressed critics, clarifying that she is not engaging in theft but is operating as a Spark Driver.
Viral TikTok Sparks Discussion
A TikTok video posted by user @dulitty has ignited a debate regarding her behaviour at a self-check-out lane. The video, captioned ‘Mind yo business,’ shows her bypassing the scanning of several items and glaring at other shoppers who appear to be monitoring her actions.
The video quickly gained widespread attention, amassing nearly 1.4 million views and over 1,300 comments. @dulitty, visibly annoyed, can be seen packing her items while looking displeased at the scrutinising onlookers.
Explanation for Skipping Scans
In her video, @dulitty includes a voiceover quoting Deion Sanders, saying, ‘Look at me.’ She explains through a caption that she is not stealing; rather, she is a Spark Driver. Spark Drivers have a streamlined scanning process, paying an annual fee of £76 ($98) to use the service.
She responds to critics by stating, ‘What about me would make you think I care about your opinion of me?’ She further explains that the items are prepaid, negating the need for individual scanning.
Support from the Comment Section
The comment section of the video is filled with support for @dulitty. A commenter, identifying as a Walmart worker, stated, ‘I’ve always felt so bad for my Spark Drivers. When customers would tell me, I’d be like, ‘Mind ya business.’’
Other users shared similar experiences. Some mentioned that customers often mistake Spark Drivers for shoplifters because they do not scan each item. One user mentioned, ‘Customers tell me all the time ‘that person is stealing,’ to which I respond, ‘No, they’re a Spark Driver.’
Another user added, ‘I think that person over there is stealing, they’re just bagging everything without scanning,’ evidencing the common misunderstandings faced by Spark Drivers.
@dulitty Mind YO BUSINESS 🙃 #letmedomyjob #focusonyourself #notstealing #mindyourownbusiness #dontcarewhatothersthink #stayinyourlane #sparkdriver #sparkdelivery #walmart
Understanding Spark Driver Procedures
Spark Driver, a service launched in 2018, is now operational in over 3,650 cities across the United States. The platform allows drivers to scan a single barcode using their phones, making the check-out process more efficient.
Unlike traditional retail checkouts, there is no need for Spark Drivers to scan each item individually. This streamlined process is a key feature of the service, designed to facilitate on-demand shopping for a growing number of users.
Walmart explained, ‘Orders picked up for delivery should have at least one customer label with a bar code attached. Scanning the customer labels occurs at both pickup and drop-off to help confirm the right order gets to the right customer.’ This protocol ensures accuracy and efficiency in the delivery process.
System Glitches and Resolutions
Recently, a technical issue impacted Walmart’s Spark Delivery service. A system error prevented the processing of tips for drivers, leading to a temporary lapse in driver earnings.
In response to the issue, Walmart issued a $70 payment to affected drivers as a form of apology and compensation. ‘As part of our continued efforts to improve the Spark Driver platform experience, we identified an issue in the system that prevented us from collecting and issuing tips that certain customers intended to give drivers,’ a Walmart spokesperson said.
The spokesperson continued, ‘Even though customers were never charged for the tips, we are crediting driver accounts with correct tip amounts for affected orders and have made changes within the system that caused this issue.’ Such actions underscore Walmart’s efforts to maintain driver satisfaction and system reliability.
Benefits of Being a Spark Driver
Being a Spark Driver offers numerous benefits. One of the primary advantages is the flexibility it offers. Drivers can choose their working hours and select deliveries that fit into their schedules.
This level of control over one’s time is particularly beneficial for those balancing other commitments. Additionally, Spark Drivers have the potential to increase their earnings through tips and referral bonuses.
The service also provides a variety of delivery options, including groceries, food, and home goods. This diversity allows drivers to maximise their earning potential by catering to a wide range of customer needs.
Associated Requirements
To become a Spark Driver, candidates must meet several criteria. Prospective drivers must be at least 18 years old and legally authorised to work in the United States as independent contractors.
Additionally, they are required to provide proof of valid auto insurance and possess a valid driver’s license. Willingness to undergo background checks, including motor vehicle records and criminal background checks, is also necessary.
The viral video has brought attention to Spark Drivers and their unique checkout process, which differs significantly from traditional methods.
It also highlights the misunderstandings that can arise from unfamiliarity with such services, underscoring the need for greater awareness.
