Invisors, a Workday Services Partner, has been recognised as a leader across all three categories in the 2024 ISG Provider Lens™ Workday Ecosystem report. The U.S. report, issued by Information Services Group (ISG), evaluates 28 providers in the Workday ecosystem, assessing their capabilities in Transformation Services, Deployment and Integration Services, and Performance and Optimization Services.
Leaders in these categories are identified based on their comprehensive service offerings, market presence, and competitive stability. Invisors’ strong performance has distinguished the company as a leader across all three categories, confirming its innovative approach and solid standing in the market.
In addition to its leadership in these areas, Invisors was also honoured with the prestigious Star of Excellence, an award designed by ISG to recognise providers who demonstrate exceptional client service and customer-centricity. This accolade is based on client feedback, and Invisors earned an impressive average rating of 95 percent—well above the industry average of 67.4 percent. The company topped all six key pillars of customer satisfaction: Execution and Delivery, Governance and Compliance, Business Continuity and Flexibility, People and Culture Fit, Innovation and Thought Leadership, and Collaboration and Transparency.
Abe Anzardo, Partner at Invisors, expressed his pride in the company’s achievements, emphasising the importance of strong client relationships. “Invisors earning the highest customer satisfaction scores among all Workday service partners in ISG’s Voice of the Customer survey is a testament to our commitment to customer enablement and partnership throughout the Workday journey,” he said. “This recognition, directly from our Workday customers, celebrates the expertise of our 300+ team members who strive to deliver outstanding results. It drives us to continue making a lasting impact in the Workday community.”
Ashwin Gaidhani, Lead Analyst for the U.S. and Europe at ISG, also praised Invisors, noting the firm’s distinct position in the Workday ecosystem. “Invisors continues to differentiate itself in the market,” Gaidhani commented. “Their comprehensive portfolio of solutions includes innovative features that set them apart from competitors.”
The ISG Provider Lens™ Workday Ecosystem report is an annual evaluation of service providers operating within the Workday technology space. It provides an in-depth analysis of vendors across multiple regions and service areas, offering valuable insights for businesses seeking Workday implementation, transformation, and optimisation services.
Invisors’ recognition as a leader across all categories in the report, alongside its receipt of the Star of Excellence, solidifies its reputation as a premier partner in the Workday ecosystem. As the company continues to enhance its offerings, Invisors remains committed to delivering cutting-edge solutions and exceptional client service, driving further success within the Workday community. To learn more about this recognition and receive a copy of Invisors’ Workday Ecosystem Report visit invisors.com/isg-workday-ecosystem-2024.
