Browsing: customer experience

In a bold move, Maverik acquired the iconic Kum & Go, known for its catchy name and regional popularity. This…

Asda plans a substantial £13m investment to enhance operations for the festive period.Third quarter sales dropped by 2.5% to £5.3bn,…

Starbucks is adopting a retro approach to enhance its customer experience amidst declining sales. This move intends to recreate the…

Marks & Spencer is set to revolutionise the shopping experience with self-checkouts in fitting rooms.By early 2028, over 100 M&S…

Harrods has introduced a revamped ecommerce platform, demonstrating its commitment to enhancing digital experiences.The luxury department store collaborated with Scayle…

Tony Hoggett, Amazon’s grocery head, resigns after nearly three years.Hoggett joined Amazon in 2022, previously serving key roles at Tesco.He…

M&S plans to introduce self-checkouts in changing rooms across 180 clothing stores to enhance customer experience.The rollout aims to reduce…

John Lewis collaborates with sofa specialist Made.com, enhancing its store offerings.Made.com opens its first London showroom at John Lewis’ Oxford…

John Lewis reaffirms its commitment to physical stores with a substantial £800m investment over the next four years, focusing on…

Giggling Squid, the renowned Thai restaurant chain, has reported a strong financial performance for the past year. The chain achieved…