Browsing: customer experience

John Lewis Partnership expands collaboration with Caffè Nero, integrating the café chain into its stores.The initiative sees new Caffè Nero…

Temu has initiated a collaboration with UK-based suppliers, significantly reducing delivery times and increasing competitiveness.Customers can now receive products within…

In a bold move, Maverik acquired the iconic Kum & Go, known for its catchy name and regional popularity. This…

Asda plans a substantial £13m investment to enhance operations for the festive period.Third quarter sales dropped by 2.5% to £5.3bn,…

Starbucks is adopting a retro approach to enhance its customer experience amidst declining sales. This move intends to recreate the…

Marks & Spencer is set to revolutionise the shopping experience with self-checkouts in fitting rooms.By early 2028, over 100 M&S…

Harrods has introduced a revamped ecommerce platform, demonstrating its commitment to enhancing digital experiences.The luxury department store collaborated with Scayle…

Tony Hoggett, Amazon’s grocery head, resigns after nearly three years.Hoggett joined Amazon in 2022, previously serving key roles at Tesco.He…

M&S plans to introduce self-checkouts in changing rooms across 180 clothing stores to enhance customer experience.The rollout aims to reduce…

John Lewis collaborates with sofa specialist Made.com, enhancing its store offerings.Made.com opens its first London showroom at John Lewis’ Oxford…