Browsing: customer service

John Lewis has firmly denied allegations of impending job cuts following a report by The Times.The Times article alleged that…

Choosing the right bank in Florida is essential for effective financial management. With a variety of options available, it is…

In a strategic move, John Lewis plans to enhance customer service by restructuring its workforce.153 roles will be cut, representing…

Etihad Airways has announced a remarkable 50% profit growth in the first half of the year.The airline carried 8.7 million…

The expansion of Autoglass into Redditch marks the opening of its first branch in the area in two decades. Situated…

The water regulator Ofwat has rejected Thames Water’s proposal to raise consumer bills by 44% over five years. Instead, a…

John Lewis’s executive director, Peter Ruis, plans to increase staff visibility on the shop floor, aiming to enhance customer service.Ruis,…

A growing concern among customer service staff is the rise in abuse due to economic pressures.Research from the Institute of…